Harris Teeter recognized by USA TODAY on America’s Best Customer Service list
MATTHEWS, N.C. (Feb. 12, 2025) – Harris Teeter is proud to be among USA TODAY’s list of “America’s Best Customer Service” for 2025. From helpful associates to a seamless shopping experience – whether in-store or online – this recognition reflects Harris Teeter’s dedication to putting customers first.
“Harris Teeter’s valued associates are at the heart of everything we do, and this award is a testament to their dedication and care,” said Danna Robinson, Harris Teeter’s director of corporate affairs. “We’re so proud every time we hear a story about our associates going the extra mile for shoppers. We’re grateful for their commitment to service, and Harris Teeter shares this recognition with each and every one of them.”
In partnership with Plant-A Insights Group, USA TODAY surveyed more than 67,000 customers to evaluate businesses on their customer service. The survey focused on friendliness and appreciation of customers, professional competence, customer service, availability and accessibility, solution speed, solution orientation, and transparency and reliability.
Across more than 250 stores and 70 fuel centers in seven states and the District of Columbia, Harris Teeter offers high-quality products, unique ingredients, and delicious prepared foods at exceptional prices. Through Harris Teeter’s VIC card program, customers have access to discounts, special offers and fuel rewards. For more information, visit harristeeter.com and stay connected on Instagram and Facebook.
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ABOUT HARRIS TEETER
For more than 60 years, Harris Teeter, a wholly-owned subsidiary of The Kroger Co. (NYSE: KR), has enriched lives – one meal, one family, one associate, and one community at a time. Headquartered in Matthews, North Carolina, Harris Teeter employs 36,000 valued associates across more than 250 stores and 70 fuel centers in North Carolina, South Carolina, Virginia, Georgia, Maryland, Delaware, Florida, and the District of Columbia.